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Welcome to the Aranyh FAQs
We’re here to ensure your shopping experience is smooth and enjoyable. Below, you’ll find answers to some of our most frequently asked questions. If you need further assistance, feel free to contact us at care@aranyh.com.
1. What payment methods do you accept?
We accept all major credit and debit cards, and the secure payment option Apple Pay.
2. Do you ship internationally?
Currently, we ship to the United Kingdom and select European countries. For inquiries about international shipping, please email care@aranyh.com.
3. How long does it take to process my order?
Orders are typically processed within 1-3 business days. During peak seasons or promotions, processing times may take slightly longer.
4. How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number and a link to track your delivery in real time.
5. What is your return policy?
You can return unused items in their original condition within 30 days of receipt. For more details, please visit our Returns and Exchanges page.
6. What should I do if my item arrives damaged?
If your item arrives damaged, please contact us at care@aranyh.com within 48 hours of delivery. Include photos of the damage and your order details so we can assist you promptly.
7. Can I cancel or modify my order after placing it?
Yes, you can cancel or modify your order if it hasn’t been processed yet. Please contact us as soon as possible at care@aranyh.com to make changes.
8. Do you offer gift wrapping?
No! We don't offer gift-wrapping services at the moment.
9. Are your products sustainable?
At Aranyh, we are committed to responsible sourcing and eco-friendly practices. Many of our items are crafted with sustainability in mind. Please check individual product descriptions for more details.
10. How can I contact customer support?
You can reach us at care@aranyh.com, and our team will be delighted to assist you with any questions or concerns.